Quotes
Tony Cox – KK #1104
"I can honestly say that I am still in the same business I have always been; that of defining the needs of a group and finding ways to meet those needs. The differences now are that I have more control over the end product that goes to the customer."
"The training and support systems at Kwik Kopy Printing were great; they focused on me as a new owner and to date, the corporate team has always been helpful in answering questions and providing guidance when needed."
"Prior ot joining the system I did with a great deal of condence."
"Several times over the past years, I have sat back and looked at the decision I made to purchase a franchise. The pace has been hectic but not unmanageably so; the satisfaction of knowing that what I deliver to a customer is what the customer required is great. I know the possibilities that I saw when I first looked at the franchise and are indeed there and over time, I can make these possibilities realities."
Dave & Karen Tales - KK #459
"Be prepared to work very hard the first three or four years ... and the business will pay you back immensely! Karen and I can afford to do more things, different things and better things, than we ever could if we had worked for someone else all these years. Karen was able to stay home after our first child came along – that was a real bonus for our family!"
"The printing industry most often deals with customer deadlines. It's pressure but if you want that customer to come back, you do what you have to do to make it work. My staff groans whenever they hear me say, 'no problem, we'll look after that!' ... but they pull through for me every time."
"At first, staffing was by trial and error but I learned that good staff will follow what you do. I am in the office one-half hour before my staff arrive and one-half hour after they leave. They know that I am putting in as much effort as they are and so they're willing to work hard to meet our deadlines and serve up some good customer service."
"I love what I do, I have no thoughts of retiring and my hard-earned lifestyle now allows me to enjoy all my favourite things; baseball, hockey and golf. I walk the course these days... I’ve got time and I need the exercise!"
Lisa Simson & Howard Simson - KK #444
"Kwik Kopy Printing has allowed the Simson family the freedom to enjoy a lifestyle and working environment that not many people have the luxury of experiencing. For the past 30 years, the Simson family has owned and operated Kwik Kopy #444. Over these years we have experienced both good and bad times, however, we have always had the benefit of knowing that we have the support and guidance of Kwik Kopy Printing Canada and the freedom to make decisions that will benefit us in the long run."
"This franchise has allowed three families to thrive and prosper over the years that we have owned it. Even after all these years, we still look forward to going into the office. We have developed cherished relationships with many people; suppliers, employees, customers and the community have all become important parts of our lives."
"There is no questions that owning your own business and being an entrepreneur encompasses pressures and problems, however, the positives far outweigh the negatives and the joy of seeing your business grow and prosper make all the hard work worthwhile."
Scott & Karen Bruyea - KK #626
"I have always benefited and enjoyed that various seminars that have been offered to the franchisees."
"Whether the material is related to improving sales or creating better profits, Kwik Kopy Printing Canada has always tried to offer me information that is practical and relevant. I really get excited when one of their seminars gives me power!"
Harold Grodinksy - KK #522
"Kwik Kopy Printing Canada employs a full staff of experienced people, each of whom has their area of expertise and who are readily able to help and are also very accessible by telephone. Kwik Kopy Printing is constantly putting on seminars, help groups and training, as well as an annual convention. Those who take advantage of all of this know what they get from it and become regular participants. There is no requirement to attend anything. It is strictly up to the individuals."
"They encourage rapport between the franchisees, encourage socializing among them and feel that this camaraderie further strengthens the exchange of ideas and business approaches across the country."
"They have developed good relationships with major equipment suppliers to the centres and their clout certainly helps the individual owners. They do not push suppliers, nor force you to buy anything in particular from anyone in particular."
"They recognize that each centre is unique in the mix of business they do and they encourage each centre to do their own thing. Stringent rules do not exist in terms of how things have to be done and basically there is no necessity for this. Your profitability and financial well-being as a franchisee is important to them and they will help you to this end."
Wynn Payne – KK #1074
"When I first started the centre I needed a lot of support. Kwik Kopy Printing was there when I needed them. In two difference instances we needed someone on-site to solve a problem. Kwik Kopy Printing corporate staff made sure they were here."
"I believe the corporate philosophy has always been to make each of the franchisees stronger so they, in turn, can also be stronger. The corporate emphasis is on helping centres with whatever their needs are to make the centre better."
"I don't need them for day-to-day operations any more. I now rely on corporate office to do the research for me when I purchase new equipment, national account pricing, marketing support and various training and development courses which help to bring my centre to the next level."
"I believe that I would probably not have survived during the early years if I had not been a franchise store and part of the Kwik Kopy Printing family. I also believe that Kwik Kopy Printing is doing a good job in preparing us for the future as it rapidly unfolds."
Brad & Christine McAuley - KK #1175
"We have been extremely happy with the support we receive. We use the Kwik Kopy Printing resources that are available to us – from sending in our financials, participating in training sessions and annual conference, to networking with the other owners and learning from them. Without the support of the network, we could not have done it alone."
"The staff at Kwik Kopy Printing Canada have proven how much they care for us as individuals. They call often (and visit) to see how we’re doing and they are always willing to listen to us – even if we’re having a bad day."
"With the unlimited support from Kwik Kopy Printing Canada Corporation, we would highly recommend that anyone looking to purchase a business join the growing family at Kwik Kopy Printing."